[{"data":1,"prerenderedAt":517},["ShallowReactive",2],{"navigation_docs":3,"-aide-questions-frequentes":257,"-aide-questions-frequentes-surround":512},[4,46,91,131,146,181,231],{"title":5,"icon":6,"path":7,"stem":8,"children":9,"page":45},"Premiers pas","i-ri-rocket-line","\u002Fpremiers-pas","1.premiers-pas",[10,15,20,25,30,35,40],{"title":11,"path":12,"stem":13,"icon":14},"Bienvenue dans SAVA","\u002Fpremiers-pas\u002Fbienvenue","1.premiers-pas\u002F1.bienvenue","i-ri-hand",{"title":16,"path":17,"stem":18,"icon":19},"Se connecter","\u002Fpremiers-pas\u002Fse-connecter","1.premiers-pas\u002F2.se-connecter","i-ri-login-box-line",{"title":21,"path":22,"stem":23,"icon":24},"Se repérer dans l'écran","\u002Fpremiers-pas\u002Fse-reperer","1.premiers-pas\u002F3.se-reperer","i-ri-layout-grid-line",{"title":26,"path":27,"stem":28,"icon":29},"Rechercher une personne","\u002Fpremiers-pas\u002Frechercher","1.premiers-pas\u002F4.rechercher","i-ri-search-line",{"title":31,"path":32,"stem":33,"icon":34},"Les données locales","\u002Fpremiers-pas\u002Fdonnees-locales","1.premiers-pas\u002F5.donnees-locales","i-ri-hard-drive-2-line",{"title":36,"path":37,"stem":38,"icon":39},"Le tableau de bord","\u002Fpremiers-pas\u002Ftableau-de-bord","1.premiers-pas\u002F6.tableau-de-bord","i-ri-dashboard-3-line",{"title":41,"path":42,"stem":43,"icon":44},"Mon compte","\u002Fpremiers-pas\u002Fmon-compte","1.premiers-pas\u002F7.mon-compte","i-ri-user-settings-line",false,{"title":47,"icon":48,"path":49,"stem":50,"children":51,"page":45},"Population","i-ri-group-line","\u002Fpopulation","2.population",[52,56,61,66,71,76,81,86],{"title":53,"path":54,"stem":55,"icon":48},"La liste des agents","\u002Fpopulation\u002Fliste-des-agents","2.population\u002F1.liste-des-agents",{"title":57,"path":58,"stem":59,"icon":60},"La fiche d'un agent","\u002Fpopulation\u002Ffiche-agent","2.population\u002F2.fiche-agent","i-ri-profile-line",{"title":62,"path":63,"stem":64,"icon":65},"Ajouter ou modifier un agent","\u002Fpopulation\u002Fajouter-ou-modifier-un-agent","2.population\u002F3.ajouter-ou-modifier-un-agent","i-ri-user-add-line",{"title":67,"path":68,"stem":69,"icon":70},"Les attributions","\u002Fpopulation\u002Fattributions","2.population\u002F4.attributions","i-ri-organization-chart",{"title":72,"path":73,"stem":74,"icon":75},"Photo et carte","\u002Fpopulation\u002Fphoto-et-carte","2.population\u002F5.photo-et-carte","i-ri-image-add-line",{"title":77,"path":78,"stem":79,"icon":80},"Les élèves","\u002Fpopulation\u002Feleves","2.population\u002F6.eleves","i-ri-graduation-cap-line",{"title":82,"path":83,"stem":84,"icon":85},"Actions sensibles","\u002Fpopulation\u002Factions-sensibles","2.population\u002F7.actions-sensibles","i-ri-shield-keyhole-line",{"title":87,"path":88,"stem":89,"icon":90},"La messagerie professionnelle","\u002Fpopulation\u002Fmessagerie-professionnelle","2.population\u002F8.messagerie-professionnelle","i-ri-mail-line",{"title":92,"icon":93,"path":94,"stem":95,"children":96,"page":45},"Absences et retards","i-ri-calendar-close-line","\u002Fabsences","3.absences",[97,102,106,111,116,121,126],{"title":98,"path":99,"stem":100,"icon":101},"Comment ça marche","\u002Fabsences\u002Fcomment-ca-marche","3.absences\u002F1.comment-ca-marche","i-ri-lightbulb-line",{"title":103,"path":104,"stem":105,"icon":93},"Signaler une absence","\u002Fabsences\u002Fsignaler-une-absence","3.absences\u002F2.signaler-une-absence",{"title":107,"path":108,"stem":109,"icon":110},"Signaler un retard","\u002Fabsences\u002Fsignaler-un-retard","3.absences\u002F3.signaler-un-retard","i-ri-time-line",{"title":112,"path":113,"stem":114,"icon":115},"Modifier ou supprimer un signalement","\u002Fabsences\u002Fmodifier-ou-supprimer","3.absences\u002F4.modifier-ou-supprimer","i-ri-pencil-line",{"title":117,"path":118,"stem":119,"icon":120},"Motifs et solutions","\u002Fabsences\u002Fmotifs-et-solutions","3.absences\u002F5.motifs-et-solutions","i-ri-list-unordered",{"title":122,"path":123,"stem":124,"icon":125},"Le nouveau signalement (v2)","\u002Fabsences\u002Fnouveau-signalement-v2","3.absences\u002F6.nouveau-signalement-v2","i-ri-sparkling-line",{"title":127,"path":128,"stem":129,"icon":130},"Les remplacements","\u002Fabsences\u002Fremplacements","3.absences\u002F7.remplacements","i-ri-user-follow-line",{"title":132,"icon":133,"path":134,"stem":135,"children":136,"page":45},"Horaires","i-ri-calendar-line","\u002Fhoraires","4.horaires",[137,141],{"title":138,"path":139,"stem":140,"icon":133},"Consulter un horaire","\u002Fhoraires\u002Fconsulter-un-horaire","4.horaires\u002F1.consulter-un-horaire",{"title":142,"path":143,"stem":144,"icon":145},"Imprimer un horaire","\u002Fhoraires\u002Fimprimer-un-horaire","4.horaires\u002F2.imprimer-un-horaire","i-ri-printer-line",{"title":147,"icon":148,"path":149,"stem":150,"children":151,"page":45},"Communication","i-ri-megaphone-line","\u002Fcommunication","5.communication",[152,157,162,167,172,176],{"title":153,"path":154,"stem":155,"icon":156},"Les ordres de service","\u002Fcommunication\u002Fordres-de-service","5.communication\u002F1.ordres-de-service","i-ri-bookmark-line",{"title":158,"path":159,"stem":160,"icon":161},"Diffuser sur les écrans","\u002Fcommunication\u002Fpublicites-ecrans","5.communication\u002F2.publicites-ecrans","i-ri-tv-2-line",{"title":163,"path":164,"stem":165,"icon":166},"Les menus du restaurant","\u002Fcommunication\u002Fmenus-du-restaurant","5.communication\u002F3.menus-du-restaurant","i-ri-restaurant-line",{"title":168,"path":169,"stem":170,"icon":171},"Les projets graphiques","\u002Fcommunication\u002Fprojets-graphiques","5.communication\u002F4.projets-graphiques","i-ri-palette-line",{"title":173,"path":174,"stem":175,"icon":148},"Les annonces sonores","\u002Fcommunication\u002Fannonces-sonores","5.communication\u002F5.annonces-sonores",{"title":177,"path":178,"stem":179,"icon":180},"Annoncer une mise à jour","\u002Fcommunication\u002Fannoncer-une-mise-a-jour","5.communication\u002F6.annoncer-une-mise-a-jour","i-ri-newspaper-line",{"title":182,"icon":183,"path":184,"stem":185,"children":186,"page":45},"Administration","i-ri-settings-3-line","\u002Fadministration","6.administration",[187,192,197,202,207,212,216,221,226],{"title":188,"path":189,"stem":190,"icon":191},"Préparer la rentrée","\u002Fadministration\u002Fpreparer-la-rentree","6.administration\u002F1.preparer-la-rentree","i-ri-list-check-2",{"title":193,"path":194,"stem":195,"icon":196},"Importer les élèves (SIEL)","\u002Fadministration\u002Fimporter-les-eleves","6.administration\u002F2.importer-les-eleves","i-ri-upload-cloud-2-line",{"title":198,"path":199,"stem":200,"icon":201},"Importer les horaires","\u002Fadministration\u002Fimporter-les-horaires","6.administration\u002F3.importer-les-horaires","i-ri-file-upload-line",{"title":203,"path":204,"stem":205,"icon":206},"Aligner les classes","\u002Fadministration\u002Faligner-les-classes","6.administration\u002F4.aligner-les-classes","i-ri-signpost-line",{"title":208,"path":209,"stem":210,"icon":211},"Les regroupements","\u002Fadministration\u002Fregroupements","6.administration\u002F5.regroupements","i-ri-git-merge-line",{"title":213,"path":214,"stem":215,"icon":44},"Les utilisateurs SAVA","\u002Fadministration\u002Futilisateurs","6.administration\u002F6.utilisateurs",{"title":217,"path":218,"stem":219,"icon":220},"Les paramètres","\u002Fadministration\u002Fparametres","6.administration\u002F7.parametres","i-ri-equalizer-line",{"title":222,"path":223,"stem":224,"icon":225},"Traiter les demandes de support","\u002Fadministration\u002Fdemandes-de-support","6.administration\u002F8.demandes-de-support","i-ri-customer-service-2-line",{"title":227,"path":228,"stem":229,"icon":230},"Outils de contrôle","\u002Fadministration\u002Foutils-de-controle","6.administration\u002F9.outils-de-controle","i-ri-tools-line",{"title":232,"icon":233,"path":234,"stem":235,"children":236,"page":45},"Aide et dépannage","i-ri-lifebuoy-line","\u002Faide","7.aide",[237,242,247,252],{"title":238,"path":239,"stem":240,"icon":241},"Questions fréquentes","\u002Faide\u002Fquestions-frequentes","7.aide\u002F1.questions-frequentes","i-ri-question-line",{"title":243,"path":244,"stem":245,"icon":246},"Les messages et leur signification","\u002Faide\u002Fmessages","7.aide\u002F2.messages","i-ri-feedback-line",{"title":248,"path":249,"stem":250,"icon":251},"Glossaire","\u002Faide\u002Fglossaire","7.aide\u002F3.glossaire","i-ri-book-2-line",{"title":253,"path":254,"stem":255,"icon":256},"Contacter le support","\u002Faide\u002Fcontacter-le-support","7.aide\u002F4.contacter-le-support","i-ri-question-answer-line",{"id":258,"title":238,"body":259,"description":505,"extension":506,"links":507,"meta":508,"navigation":509,"path":239,"seo":510,"stem":240,"__hash__":511},"docs\u002F7.aide\u002F1.questions-frequentes.md",{"type":260,"value":261,"toc":497},"minimark",[262,267,317,321,383,387,445,449,491],[263,264,266],"h2",{"id":265},"compte-et-connexion","Compte et connexion",[268,269,270,284,292,305],"accordion",{},[271,272,275,276,280,281,283],"accordion-item",{"icon":273,"label":274},"i-ri-key-2-line","J'ai oublié mon mot de passe SAVA","Demandez à un administrateur SAVA de vous en attribuer un nouveau depuis la page ",[277,278,279],"a",{"href":214},"Utilisateurs SAVA",". Il peut vous l'envoyer par e-mail. Ensuite, changez-le dans ",[277,282,41],{"href":42},".",[271,285,288,289,283],{"icon":286,"label":287},"i-ri-eye-off-line","Il me manque un menu que mon collègue a","Le menu dépend du profil de chaque compte. Si vous avez besoin de cette page pour votre travail, demandez un changement de profil à un administrateur. Voir ",[277,290,11],{"href":291},"\u002Fpremiers-pas\u002Fbienvenue#ce-que-vous-voyez-d%C3%A9pend-de-votre-profil",[271,293,295,296,300,301,304],{"icon":19,"label":294},"Je dois me reconnecter tout le temps","Cochez ",[297,298,299],"strong",{},"Rester connecté"," au moment de la connexion. SAVA se souviendra de vous pendant un an sur ce navigateur, sauf si vous cliquez sur ",[297,302,303],{},"Déconnexion"," ou si vous effacez les données du navigateur.",[271,306,309,312,313,316],{"icon":307,"label":308},"i-ri-stack-line","Quelle différence entre SAVA et MyITCFCA ?",[297,310,311],{},"SAVA"," (sava.itcfca.be) est l'outil de gestion de l'école, utilisé par la direction, le secrétariat et les éducateurs. ",[297,314,315],{},"MyITCFCA"," (my.itcfca.be) est l'espace en ligne des élèves et des professeurs : cours, documents, ordres de service. Les deux partagent les mêmes données : une photo ajoutée dans SAVA apparaît dans MyITCFCA.",[263,318,320],{"id":319},"élèves-et-personnel","Élèves et personnel",[268,322,323,339,344,351,357,372],{},[271,324,327,328,331,332,335,336,283],{"icon":325,"label":326},"i-ri-user-forbid-line","Un nouvel élève n'apparaît pas dans SAVA","Les élèves viennent de SIEL, le registre officiel des élèves. Vérifiez la date ",[297,329,330],{},"SIEL du…"," en bas du menu : si l'élève a été inscrit après, il apparaîtra au prochain ",[277,333,334],{"href":194},"import SIEL",". S'il a déjà été importé, ",[277,337,338],{"href":32},"actualisez vos données locales",[271,340,343],{"icon":341,"label":342},"i-ri-file-forbid-line","Le nom ou l'adresse d'un élève est faux","Les données des élèves se corrigent dans SIEL, par le secrétariat. La correction arrivera dans SAVA au prochain import.",[271,345,348,349,283],{"icon":346,"label":347},"i-ri-shuffle-line","Un élève est dans la mauvaise classe","Si la classe est fausse dans SIEL, elle se corrige dans SIEL. Si l'élève suit réellement les cours d'un autre groupe (option, situation particulière), ajoutez-le en exception dans ",[277,350,208],{"href":209},[271,352,354,355,283],{"icon":75,"label":353},"Comment ajouter la photo d'un élève ?","Ouvrez sa fiche et glissez la photo sur l'emplacement de la photo, en haut à gauche. Voir ",[277,356,72],{"href":73},[271,358,361,362,365,366,369,370,283],{"icon":359,"label":360},"i-ri-user-unfollow-line","Un membre du personnel a quitté l'école","Ouvrez sa fiche, cliquez sur ",[297,363,364],{},"Modifier",", décochez ",[297,367,368],{},"Agent actif"," et enregistrez. S'il avait un compte SAVA, désactivez-le aussi dans ",[277,371,279],{"href":214},[271,373,376,377,380,381,283],{"icon":374,"label":375},"i-ri-phone-line","Où trouver le numéro de téléphone d'un parent ?","Sur la fiche de l'élève, onglet ",[297,378,379],{},"Informations"," : les deux responsables légaux et leurs coordonnées. Voir ",[277,382,77],{"href":78},[263,384,386],{"id":385},"absences-des-professeurs","Absences des professeurs",[268,388,389,402,410,418,426],{},[271,390,392,393,396,397,399,400,283],{"icon":93,"label":391},"L'onglet Présences n'apparaît pas sur la fiche d'un professeur","Le professeur n'a pas de ",[297,394,395],{},"code horaire"," sur sa fiche. Ajoutez-le via ",[297,398,364],{},". Voir ",[277,401,62],{"href":63},[271,403,406,407,283],{"icon":404,"label":405},"i-ri-calendar-event-line","SAVA dit « Pas de classes impactées »","Selon l'horaire, le professeur n'a pas cours aux heures cochées ce jour-là. Vérifiez la date et son onglet ",[297,408,409],{},"Horaire",[271,411,414,415,283],{"icon":412,"label":413},"i-ri-arrow-go-back-line","Je me suis trompé de motif","Le motif ne se modifie pas. Supprimez le signalement (corbeille) et encodez-le à nouveau. Voir ",[277,416,417],{"href":113},"Modifier ou supprimer",[271,419,421,422,425],{"icon":130,"label":420},"Le professeur est finalement présent","Supprimez les heures concernées dans ",[297,423,424],{},"Signalements du jour ou futurs",". Les écrans se mettent à jour.",[271,427,295,430,433,434,437,438,441,442,283],{"icon":428,"label":429},"i-ri-calendar-2-line","Comment encoder une absence de deux semaines ?",[297,431,432],{},"Cette absence concerne plusieurs jours",", puis utilisez ",[297,435,436],{},"Du… au…"," et ",[297,439,440],{},"Ajouter la plage",". Les week-ends sont ignorés automatiquement. Voir ",[277,443,103],{"href":444},"\u002Fabsences\u002Fsignaler-une-absence#une-absence-sur-plusieurs-jours",[263,446,448],{"id":447},"horaires-et-écrans","Horaires et écrans",[268,450,451,459,472],{},[271,452,455,456,283],{"icon":453,"label":454},"i-ri-code-line","Un cours s'affiche avec un code bizarre","Le code de ce cours n'a pas encore de nom lisible. Un administrateur doit le traduire. Voir ",[277,457,198],{"href":458},"\u002Fadministration\u002Fimporter-les-horaires#traduire-les-noms-de-cours",[271,460,463,466,467,399,470,283],{"icon":461,"label":462},"i-ri-door-open-line","Comment imprimer l'horaire d'un local ?",[297,464,465],{},"Horaires > Imprimer",", puis choisissez le local dans la liste ",[297,468,469],{},"Lieu",[277,471,142],{"href":143},[271,473,476,477,480,481,484,485,488,489,283],{"icon":474,"label":475},"i-ri-computer-line","Mon affiche ne passe pas sur les écrans","Vérifiez ses dates : elle doit être dans la section ",[297,478,479],{},"En diffusion",". Si elle est dans ",[297,482,483],{},"À venir"," ou ",[297,486,487],{},"Expirés",", corrigez la date de début ou de fin. Voir ",[277,490,158],{"href":159},[492,493,494,495,283],"p",{},"Votre question n'est pas ici ? Voir ",[277,496,253],{"href":254},{"title":498,"searchDepth":499,"depth":499,"links":500},"",2,[501,502,503,504],{"id":265,"depth":499,"text":266},{"id":319,"depth":499,"text":320},{"id":385,"depth":499,"text":386},{"id":447,"depth":499,"text":448},"Les réponses courtes aux questions les plus posées sur SAVA, classées par thème.","md",null,{},{"icon":241},{"title":238,"description":505},"0TGraCq5Hq5mRw5oDdpHg2_YQzWn_-liO9rjRVSGnO0",[513,515],{"title":227,"path":228,"stem":229,"description":514,"icon":230,"children":-1},"Les pages de vérification du menu En cours de dev, photos manquantes, incohérences, données fictives de test et simulateur de borne.",{"title":243,"path":244,"stem":245,"description":516,"icon":246,"children":-1},"Tous les messages d'erreur et d'avertissement de SAVA, ce qu'ils veulent dire et comment réagir.",1790149548238]